Ai sensi del Decreto Legislativo nr. 206/2005, detto Codice del Consumo, il cliente consumatore ha diritto a recedere dal contratto di acquisto per qualsiasi motivo, fatto salvo quanto indicato ai successivi punti. Per esercitare tale diritto, il cliente dovrà inviare a Stewart Italia srl comunicazione di recesso entro e non oltre 14 giorni lavorativi dalla data di ricevimento della merce.
Tale comunicazione dovrà essere inviata a mezzo e-mail all’indirizzo info@lomyscosmetics.comoppure tramite lettera raccomandata A/R indirizzata a:
Stewart Italia S.r.l. Via Larga, 15 20122 – Milano (MI)
Nella comunicazione vanno incluse le seguenti informazioni:
– Nome e Cognome del cliente; – Indirizzo del cliente; – Numero Ordine e data di acquisto; – Descrizione articolo, quantità, motivo del reso e relativo importo versato.
Ricevuta la comunicazione, si provvederà a comunicare tramite email al cliente le modalità per effettuare la spedizione dei prodotti che dovrà avvenire entro e non oltre 14 giorni lavorativi dalla data in cui il cliente ha espressamente esercitato il diritto di recesso.
Una volta accolta la richiesta di recesso e ricevuta la merce, si provvederà al rimborso dell’intero importo versato dal cliente, eventualmente comprensivi delle spese di consegna ma al netto delle spese di spedizione relative al rientro del reso, entro 14 giorni lavorativi dalla data in cui il cliente ha esercitato il diritto di recesso.
Si ricorda che, le spese di spedizione relative alla restituzione del bene sono a carico del cliente come previsto dall’articolo 57, comma 1, del Codice del Consumo. Inoltre, si ricorda che Lòmys Cosmetics non è tenuta a rimborsare i costi supplementari di consegna del bene acquistato.
Si prega infine di considerare che il cliente consumatore ai sensi del Codice del consumo non può esercitare il diritto di recesso qualora venga riscontrata:
– L’apertura del prodotto, che quindi ne abbia compromesso l’integrità; – L’assenza di elementi che fanno parte del prodotto(ad es. astuccio, tappo, dispenser ecc.); – Il danneggiamento del prodotto; – Merce resa oltre i 14 giorni lavorativi che rappresentano il termine massimo di restituzione.
Il cliente consumatore non potrà esercitare il diritto di recesso nemmeno in caso di acquisto di Gift Card Digitali (o Buoni Regalo), di conseguenza l’importo speso per l’acquisto di questa tipologia di prodotto non verrà rimborsato.
This Cookie Policy was last updated on Ottobre 28, 2024 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
1. Introduction
Our website, https://www.lomyscosmetics.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Advertising cookies
On this website we use advertising cookies, enabling us to personalize the advertisements for you, and we (and third parties) gain insights into the campaign results. This happens based on a profile we create based on your click and surfing on and outside https://www.lomyscosmetics.com. With these cookies you, as website visitor are linked to a unique ID, so you do not see the same ad more than once for example.
5.4 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
Because these cookies are marked as tracking cookies, we ask your permission to place these.
5.5 Social media
On our website, we have included content from Facebook, WhatsApp, Instagram and TikTok to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like Facebook, WhatsApp, Instagram and TikTok. This content is embedded with code derived from Facebook, WhatsApp, Instagram and TikTok and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. Facebook, WhatsApp, Instagram and TikTok are located in the United States.
6. Placed cookies
Microsoft Clarity
Statistiche, Pubblicità
Usage
We use Microsoft Clarity for mostrare le mappe di calore e le registrazioni dello schermo. Read more
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Salva preferenze", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.
7.2 Vendors
The TCF vendorlist is not available when JavaScript is disabled, like on AMP.
These are the partners we share data with. By clicking into each partner, you can see which purposes they are requesting consent and/or which purposes they are claiming legitimate interest for.
You can provide or withdraw consent, and object to legitimate interest purposes for processing your personal data. However, please note that by disabling all data processing, some site functionality may be affected.
7.2.1 Consent
Below you can give and withdraw your consent on a per purpose basis.
StatisticsMarketing
7.2.2 Legitimate Interest
Some Vendors set purposes with legitimate interest, a legal basis under the GDPR for data processing. You have the "Right to Object" to this data processing and can do so below per purpose.
StatisticsMarketing
7.2.2 Special features and purposes
Special features
For some of the purposes we and/or our partners use below features.
Special purposes
We and/or our partners have a legitimate interest for the following two purposes:
Funzionalità
For some of the purposes above we and our partners
7.2.3 Vendors
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
Right of access: You have the right to access your personal data that is known to us.
Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Stewart Italia srl Via Larga 15, 20122 Milano (MI), Italia Italy
Website: https://www.lomyscosmetics.com
Email: info@lomyscosmetics.it Phone number: +39800913751
This Cookie Policy was synchronized with cookiedatabase.org on Novembre 20, 2024.
Gestisci la tua privacy
To provide the best experiences, we and our partners use technologies like cookies to store and/or access device information. Consenting to these technologies will allow us and our partners to process personal data such as browsing behavior or unique IDs on this site and show (non-) personalized ads. Not consenting or withdrawing consent, may adversely affect certain features and functions.
Click below to consent to the above or make granular choices. Your choices will be applied to this site only. You can change your settings at any time, including withdrawing your consent, by using the toggles on the Cookie Policy, or by clicking on the manage consent button at the bottom of the screen.
Funzionale
Always active
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